Get to Know Us
At Better Business- TT, we provide the public with an extensive online database that comprises of Legitimate & Accredited Small and Medium Businesses/Individual Service Providers in T&T. This Directory/Database will comprise of dozens of categorized services that would give the consumer all the necessary verified information in order for them to make the best choice when it comes to retraining the services of any Business or Individual Service Provider. This online database is offered to the public at no charge. This may include reviewing its credit history, state registration status, necessary certifications, legal disputes, owner’s background, customer experiences, etc.
Once approved, the company or individual service provider is added to our directory. If our investigators conclude that the business / individual does not operate in an honourable manner or that its products and services are unsatisfactory to customers, it will not be listed on our platform. Businesses and individuals who were approved are required to consistently maintain a high level of integrity and performance even after being added. Failure to do so will result in their removal from the platform. In addition to our extensive directory of accredited businesses and individual service providers, Better Business TT also provides a complementary array of services which promote participant safety and satisfaction in the marketplace.
These include the dissemination of frequent alerts to consumers and businesses of reported fraudulent activity taking place across T&T, mediation services for marketplace stakeholders in dispute over financial transactions, private investigative services, the provision of escrow accounts for businesses, individual service providers and consumers, the preparation of scope of works and payment contracts for stakeholders, etc.
How it all Works
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Step 1
All businesses / Individual Service Providers who apply to be listed onto our platform must first consent to our terms & conditions which would initiate a Comprehensive Investigative process aimed at Legitimizing, Validating and Accrediting the applicant.
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Step 2
This comprehensive investigation is conducted by the leading 2 in T&T that is backed by over 20 Private Investigations Company years of client satisfaction and also in conjunction with all the relevant authorities such as the TIPS, Credit Bureaus, Regulatory Bodies.
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Step 3
All evidence unearthed by our Investigators is compiled and is reviewed by our Risk Assessment Team. Once it is found that the business / individual service provider is authentic and has a history of positive customer experience, it is given Accreditation Status and listed on our online platform. If risk factor to the public is too high then the applicant is rejected and will not be added to our directory.
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Step 4
The consumers who explore our directory can be assured that all businesses / individual; service providers listed on our platform have been extensively vetted and know that they are Legitimate, Trustworthy and have a history of good customer experience.
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Step 5
Users who have found and supported businesses / service providers listed on our platform are then able to create reviews. These reviews are verified by our team and shown to other users.
Why it Matters
Trinidad & Tobago is a bustling nation of commerce and opportunity. This culture requires active representation from consumers, businesses and even the state. What significantly drives the participation of these parties in the marketplace is the level of TRUST shared by each party in the other. This trust is developed by the assurance that every party operates at high levels of consistent integrity and expected performance. However, there are members of the marketplace which seek to deviate away from this expected norm by engaging in fraudulent activities or providing unfavourable results. This negatively affects the perceptions of parties in the marketplace making them less open to conducting business with unfamiliar but actually credible parties. This slows the rate of commerce and satisfaction in the marketplace.
Our Vision
At Better Business TT, our vision is to become a prominent driver in the facilitation of safe and favourable business activity in Trinidad & Tobago for companies, individual service providers and consumers.
Our Mission
To provide companies, individual service providers and consumers with an extensive array of tools and other resources necessary in ensuring that high levels of safety, integrity, performance and satisfaction are achieved in every transaction they undertake within Trinidad & Tobago’s diverse and dynamic marketplace.
Our Team
Our Team
The Better Business TT team comprises of a professional group of staff dedicated to the facilitation of honourable and exceptional business activity in Trinidad & Tobago. Its staff comprises of innovative managing directors, meticulous administrative personnel, talented technical members and experienced investigators. BBTT also liaises and is strongly supported by its group of prominent partners committed to better business practices in T&T. These include the Trinidad & Tobago Police Service, TT Chambers of Commerce, TT Credit Bureau and Consumer Organizations.
Our Commitment
Better Business is resolute in its commitment to the facilitation and support of safe, reliable and exceptional business practices in T&T for companies, individual service providers and consumers. In every area of our operations we seek to uphold the same level of unwavering integrity, excellent performance and dedicated consistency that we expect from those who bear the BBTT Accreditation Seal of Approval. We are fervently committed to becoming that element of change for safer, superior and greater business that we wish to see in Trinidad & Tobago.
Our Commitment
Our Partners
Better Business TT is proudly partnered and endorsed by various state authorities, business organizations, financial institutions, regulatory bodies and consumer groups within Trinidad & Tobago. Our partnerships signify our shared mutual commitment to the endorsement of, and adherence to ethical, reliable and exceptional business practices by companies, individual service providers and consumers in T&T’s marketplace. Information and other resources are frequently shared between BBTT and its partners to increase the overall effectiveness of each other’s operations and the quality of goods and services offered to their audience.
